FAQs2024-11-22T07:11:42+00:00

Questions

Can I bring my own food for my pet?2024-10-11T07:57:38+00:00

Yes, we encourage you to bring your pet’s food from home to maintain their regular diet. We also offer refrigerator space if necessary.

Are there breed or age restrictions?2024-10-11T07:57:08+00:00

Some places may require pets to be at least 4 months old and fully vaccinated. There might also be policies regarding specific breeds based on temperament.

What are your check-in and check-out times?2024-10-11T07:56:32+00:00

Typically, check-ins are by appointment between set hours (e.g., 7 AM – 6 PM), and check-outs are similarly scheduled.

Do you offer grooming services during my pet’s stay?2024-10-11T07:56:03+00:00

Yes, grooming services such as baths, nail trims, and more can be arranged while your pet is with us.

Do you offer tours of the facility?2024-10-11T07:55:32+00:00

Tours may be available by appointment. However, many facilities also provide access to webcams so you can check on your pet remotely throughout the day.

What happens if my pet gets sick or injured?2024-10-11T07:54:57+00:00

We monitor all pets closely, and in the case of illness or injury, we will seek immediate veterinary care and inform you right away. Some facilities may offer healthcare warranty programs for extra peace of mind.

Can my pets stay together in the same room?2024-10-11T07:54:29+00:00

Yes, pets from the same family can share accommodations as long as they are comfortable together. If a conflict arises, we will separate them for safety.

What should I bring when boarding my pet?2024-10-11T07:54:00+00:00

Bring your pet’s food in a sealed container along with clear feeding instructions. We also accept bedding, toys, and any necessary medications. Please ensure that all medications are properly labeled.

What are the vaccination requirements?2024-10-11T07:52:37+00:00

Pets must be up-to-date on vaccinations, including Rabies, Bordetella (kennel cough), and Distemper. This ensures the safety of all animals in our care. You’ll need to provide proof of vaccinations before boarding.

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